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Additional services

Professional administration of the Dr.Web Anti-virus service by a provider may include:

  • Working out individual company security policy
  • Applying separate security policies to several groups of workstations according to current business demands
  • Configuring and administering agents in compliance with established policy
  • Assigning/cancelling jobs on protected workstations
  • Managing customer configuration permissions to partially or completely block users from modifying anti-virus settings
  • Monitoring network protection with subsequent status reporting
  • Managing virus incidents through the detection of risk zones and the prompt neutralization of emerging threats
  • Collecting and analysing virus event statistics on all protected computers
  • Access to a dedicated customer support engineer during normal business hours
  • Access to a customer-support hotline during non-business hours and holidays
  • Customer staff training on anti-virus security and security policies
  • Maintenance of supported hardware at customer's location

Ask your service provider about the fees for additional services.